Get help
If you or your family are in need, you can ask for assistance here. Your request is read by a person, treated with dignity and kept confidential.
How it works
- Tell us what you need
Create a free account and complete the guided request. You can do it on a phone, and your answers are saved as you go, so you can stop and return. - Share supporting documents
Upload the documents that support your request, such as a bill or a lease. We will tell you exactly what is needed. - We review and verify
A member of our team reviews your request and checks the facts with you. If something is missing we will ask, and you can reply online. - Program eligibility
Separately, we check your request against the rules of the assistance program, such as location, limits and how recently help was given. - A decision by people
An authorised supervisor makes the decision. You will receive a clear explanation whether the answer is yes, not now, or that more information is needed. - Assistance is delivered
Approved help is usually paid directly to the landlord, utility or supplier, or provided in kind. - Follow-up
We check in afterwards to see how you are doing, and to pray with you if you would like.
Not being able to verify a detail does not mean we doubt you. It simply means we may need another document or a conversation.
I need help
Create an account
You will be asked to sign in or create an account so that you can track your request privately.
Kinds of help
Food
Groceries and food parcels.
Groceries and food parcels.
Clothing
Clothing and essential household items.
Clothing and essential household items.
Housing
Emergency shelter and housing support.
Emergency shelter and housing support.
Rent
Help with rent arrears to prevent eviction.
Help with rent arrears to prevent eviction.
Utilities
Electricity, water, gas and heating bills.
Electricity, water, gas and heating bills.
Transportation
Travel to work, school or medical care.
Travel to work, school or medical care.
Education
School fees, books and supplies.
School fees, books and supplies.
Employment assistance
Training, tools and job-search support.
Training, tools and job-search support.
Emergency assistance
Urgent one-off help in a crisis.
Urgent one-off help in a crisis.
Disaster assistance
Relief after fire, flood or storm.
Relief after fire, flood or storm.
Elderly assistance
Practical support for older people.
Practical support for older people.
Children's needs
Essentials for children and infants.
Essentials for children and infants.
Medical-related support / referral
Help with medical costs or referral to care.
Help with medical costs or referral to care.
Counseling referral
Referral to pastoral or professional counseling.
Referral to pastoral or professional counseling.
Other approved programs
Other needs considered case by case.
Other needs considered case by case.
In an emergency
This portal is not an emergency service. If you or someone else is in immediate danger, contact your local emergency number first.